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May 16, 2024
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2014-2015 Undergraduate Catalogue [ARCHIVED CATALOG]
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HTM 302 - Hotel Operations Management
This course is designed to provide the students with a general understanding of the processes of the hotel industry. It will focus on the day-to-day operations, organizational structure, departmental responsibilities, hotel services and staff, decision making, and industry trends. Topics such as room division management, reservations management, front desk operations, housekeeping, and auxiliary functions will be covered.
3 credits
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