2019-2020 Undergraduate Catalog 
    
    May 26, 2020  
2019-2020 Undergraduate Catalog

HTM 302 - Hotel Operations Management


This course is designed to provide the students with a general understanding of the processes of the hotel industry. It will focus on the day-to-day operations, organizational structure, departmental responsibilities, hotel services and staff, decision making, and industry trends. Topics such as room division management, reservations management, front desk operations, housekeeping, and auxiliary functions will be covered.

3 credits